Key Account Manager
Job Description
Jobs in Malta For International Students, We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops.
To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional key account manager should be able to manage multiple key accounts without compromising on the quality of services provided.
Key account managers work with a company's biggest (i.e., most important) customers to build long-term, strategic partnerships. This role requires a range of skills from closing sales and nurturing relationships to strategic planning and cross-functional leadership.
Job Details
Hiring Organization
EF International Language Campuses / Malta - English courses in Malta
Post Name
Key Account Manager
Qualification
Any Graduate, Post Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
EUR 20 To EUR 25 Per Hour
Location
St. Julian's, Malta 3312
About Organization
At EF Education First, we believe that the world is better when people try to understand one another, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.
Opening the world through education EF provides life-changing education for global citizens. For over 50 years, our mission has been to give confidence and freedom to people of all ages, nationalities, and backgrounds.
We transform dreams into international opportunities We combine language training with cultural exchange, academic achievement, and educational travel to deliver courses and programs that transform dreams into international opportunities.
Responsibilities
Developing and sustaining solid relationships with key clients that bring in the most income for the company.
Addressing and resolving key clients’ complaints.
Acting as the main point of contact between key clients and internal teams.
Supervising the account teams assigned to each key client.
Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
Skills & Requirements
Proven experience in key account management.
Proficient in all Microsoft Office applications as well as CRM software.
The ability to build rapport with key clients.
The ability to handle multiple client accounts.
Strong negotiation and leadership skills.
Exceptional customer service skills.
Excellent communication skills.
Benefits
Flexible working hours.
In-house medical care.
Employee discounts.
Further training.
Company pension plan.Achievement of cost benefits for both you and your customers.
Streamlined business processes.
Stronger business relationships, enabling greater repeat orders.
Lessons that can be applied across your customer base.
Improved customer satisfaction.
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