Client Services

Job Description Jobs in Dubai For Indian Freshers 12th Pass, Client services represent the first point of contact for clients needing assistance with businesses' products and services. They manage client inquiries by phone, email, online, or in person, maintain client records, and address client complaints. Their duties also include providing clients with technical product information and general assistance. We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. To be successful in client services, you should exhibit extensive experience in a similar role and demonstrate a client-oriented approach. A first-class client services representative builds positive business relationships and provides clients with individualized and professional support. Job Details Hiring Organization Times World Information Technology LLC Post Name Client Services Qualification 12th Pass Industry Private Employment Type Full Time Work Hours 8 Hours Salary AED 5200 To AED 5600 Per Month Location Dubai, United Arab Emirates 00000 About Organization Started we have been taking ourselves through a time testing expedition for several years. Currently, we are a leading provider of data management, market research, analytics and business intelligence solutions. Our core services include Data research and analysis, Database management, New technology induction, identification of innovative pathways in business processes, market research, Integration & scaling of new methods into existing systems, anti-SPAM compliant digital marketing, programming in various technologies for web and mobile applications. The Data Analytics Division handles data capture, cleanup, drill-down reporting, business intelligence and market research. Programming division provides many state-of-the-art web and mobile applications. The marketing services division handles CRM and e-marketing Solutions with intelligent data technologies and social media services. Responsibilities Expediting serious issues to management toward prompt resolution. Building positive client relations by checking in regularly and following up on active processes. Maintaining client records and documenting processes. Identifying potential client services concerns and facilitating proactive intervention steps. Keeping track of new products on offer, as well as emerging trends in client services. Recommending product improvements based on client services feedback. Requirements Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on products and services. Skills  Exceptional ability in providing professional, efficient, and friendly client services. Ability to coordinate with other departments on client-related matters. Advanced ability to provide technical assistance, resolve issues, and recommend improvements. Willingness and the ability to travel to client locations, when required. Ability to keep updated on new developments in the field of client services. Excellent interpersonal and recordkeeping skills. Benefits You'll Understand a Product Inside and Out. You'll Build Transferable Skills. You'll Have a Network Within Your Organization. You'll Learn How to Effectively Solve Problems.

Apply Now