Sales Associate
Job Description
Sales associates are most commonly found working for retailers who sell clothing, jewelry, office supplies, and sporting goods. Alternative titles for this role are retail sales associate, sales floor associate, and retail salesperson.
Sales associates greet customers on arrival and then assist the customer with any questions they have about the purchase they want to make. They often help the customer with returns, and refunds, and resolve common complaints.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Job Details
Hiring Organization
Foot Locker
Post Name
Sales Associate
Qualification
Any Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
CAD 12 To CAD 15 Per Hour
Location
Brampton, Ontario, Canada L6T 3R5
About Organization
Foot Locker, Inc. leads the celebration of sneaker and youth culture around the globe through a portfolio of brands including Foot Locker, Kids Foot Locker, Champs Sports, Eastbay, atmos, WSS, and Footaction, and Sidestep.
With approximately 2,800 retail stores in 28 countries across North America, Europe, Asia, Australia, and New Zealand, as well as websites and mobile apps, the Company's purpose is to inspire and empower youth culture around the world.
Responsibilities
Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in-store sales.
Superior product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Skills & Requirements
Retail sales experience.
A professional appearance.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
The ability to read, write, and perform basic math.
The ability to stand and walk for extended periods of time.
Benefits
Insurance Plans.
Disability Insurance.
Tuition Reimbursement.
Corporate Discounts.
Paid Vacation.
Paid Sick Leaves.
Performance Bonus.
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